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LAMTEC all-round service
comprehensive services for our customers
Let us help you!
We are here for you and are happy to support you with our all-round service and extensive resources.
Welcome to LAMTEC! We attach great importance to your satisfaction and therefore offer you first-class support via various channels, because you are important to us. We are always there for you if you have any questions about our products or need support. Our dedicated team will be happy to help you at any time.
Technical support:
We offer you a variety of different support channels so that you can reach us at any time.
We are here to help and support you through the channels that are most convenient for you. We are just a click away and are happy to help you quickly and easily - by email, phone or via our social media.
Download area:
In our clearly organised download area, you will find all our operating instructions and important documents that you need. Create an account and simply download the information you need. And benefit from clear instructions to help you get the best out of our products.
We are here to help you! Discover our services and experience how easy and pleasant contact with us can be. We are here for you so that you can burn safely and efficiently!
1. Telephone support:
Just give us a call! Our friendly and competent staff will be happy to help you.
+49 6227 6052-33 Monday to Friday 8:00 and 17:00
2. Digital support:
Web Portal: Visit our web portal for a wealth of helpful information and resources.
https://webapp.lamtec-support.com/login
LAMTEC App: Download the LAMTEC app and get direct access to support documents, FAQs and much more.
Download:
For ANDROID https://play.google.com/store/apps/details?id=de.lamtec.lamtecsupport&pcampaignid=web_share
For APPLE https://apps.apple.com/tr/app/lamtec-support/id1519077386
To activate the web support and the APP simply send us an e-mail to activate@lamtec.de
LAMTEC
Support Center
Experience seamless support with the LAMTEC Support App, which has been specially developed for the best-selling product families:
- BT300 (Burnertronic BT300)
CMS (Combustion Management System)
LT3-F (lambda transmitter and CO/O2 control) - F300K (flame sensor)
Unlock a wealth of functions in the app:
- Such as access to comprehensive product information and documentation, including version-specific manuals and release notes.
- Solve common problems quickly with our extensive database of solutions.
- Use the practical support ticket system to communicate directly with Lamtec support.
- Manage plant data effortlessly with data snapshots extracted from our devices.
To get full access to LAMTEC support, contact LAMTEC or your local supplier today! Experience unrivalled support tailored to your needs.
Support Center
LAMTEC is one of the leading suppliers
in measurement and control technology
Our maintenance contracts ensure that signs of wear are detected and eliminated at an early stage. This leads to consistently high efficiency leading to lower costs. Maintenance also creates greater operational reliability and a long service life for the expensive technology.
Five good reasons for maintenance:
Operational safety
Regular cleaning and maintenance ensure trouble-free operation.
Economic efficiency
Operating costs are reduced with regular maintenance and adjustment of the system.
Longevity
Regular maintenance ensures the long-term value retention of your system.
Environmental and climate protection
Regular checks and optimum adjustment of the system's flue gas values have less of an impact on the environment and climate, as emissions are reduced.
Fixed price
The maintenance costs become a predictable factor due to the agreed lump sum.
